If your company's billing address is located in Europe you have the possibility to enter your VAT number to prevent being charged additional VAT when paying for Envoice.
To do this, go to your billing page (Settings > Billing), and when entering your address, also fill in the VAT number for European addresses, or ABN/ACN number for Australian addresses.
To insert or edit VAT number:
Note: This action is only available to Admin Users.
- Login to your Envoice account
- Go to Settings
- Click Edit button
- At section General Data you are able to insert your company VAT Number
If your VAT number is not being accepted but you have checked it against official records please get in touch with our support for further assistance.