When you receive notification that Your Envoice payment has failed, means that Envoice has not been able to collect payment on it using the provided billing method — it has certain effects on the Envoice account.
Since Envoice is a subscription-based service, access to Envoice is dependent on the timely payment of the company invoice.
However, we recognize that issues occasionally arise with banks or with sorting out new payment method, so there is a grace period of 14 days to allow you to sort out any issues before you need to worry about interruption of your service.
If issues cannot be sorted out in the time frame, the Envoice service will be suspended. Don't worry, though — providing new valid billing information will restore access to your Envoice account and allow you to continue on with your business.