Every Envoice company account is provided with a unique email address (Invoice Inbox) on company account registration.
You can find your unique Invoice Inbox address from the main tab of the Settings menu.
Any invoices or receipts that are sent to your Invoice Inbox, will be extracted by Envoice and automatically submitted to your Purchase Workspace as a separate item. Any attachments from the same email will be submitted as an attachment to the purchase document.
If you receive regular invoices via email from any of your suppliers, you can also provide them with your Invoice Inbox email address so that they can send invoices directly into your Envoice account.
The Invoice Inbox is intended for receiving Purchase documents only.
A single email may contain one Purchase document and attachments related to that document. Additional documents may be in a different format (e.g. DOC, DOCX).
Note: Purchase Documents sent to Invoice inbox will not be processed by Envoice and will be forwarded to the Bounce email in the following cases:
- if the file is password protected
- when the email includes more than one Purchase Document
- when the data extraction is not possible due to the bad quality or integrity of the Document
- if the email does not contain any Purchase Document e. g. is an advertisement, waybill, order, order confirmation, etc