Every company account in Envoice is provided with a unique Invoice Inbox email address.
The Invoice Inbox is where you can submit supplier invoices that has to be extracted before they can be processed and published to youraccounting software.
You can find your unique Invoice Inbox address from the main tab of the Settings menu.
Customize your Invoice Inbox address
Envoice provides you with an Invoice Inbox address that is unique to your company account and cannot be modified. In addition to that address, you can set up an alias for your Invoice Inbox.
An alias can include your company name or any other identification you want to use are your Invoice Inbox email address.
How to set up an alias?
- Go to Settings
- Find your current Invoice Inbox address and click Set up an alias
- Enter the alias you want to use for your Invoice Inbox
- Click Save
An alias must be 8-32 characters long, start with a letter and can include only the following characters: letters, numbers, periods (.) and dashes (-). Up to two periods or dashes in total are allowed.
How to edit or remove the existing alias?
If you wish to remove the alias you set up, do the following:
- Go to Settings
- Find your Invoice Inbox address and click Remove alias
- Confirm the removal
Please note that the alias will stay active for 90 days after the removal so you can communicate the new Invoice Inbox address within your company or to you suppliers. After 90 days, the alias becomes inactive and the messages sent to this will not be processed.