Auto-forwarding your supplier invoices to Envoice can streamline your accounting process. If your company uses Google Workspace for email, follow this guide to set up auto-forwarding correctly.
Step 1: Access Google Workspace Settings
- Open your Google Workspace Gmail account.
- Click on the gear icon in the upper right corner to access "Settings."
- Navigate to the "See all settings" option.
- Go to the "Forwarding and POP/IMAP" tab.
Step 2: Add a Forwarding Address
- In the "Forwarding" section, click on "Add a forwarding address."
- Enter the Envoice email address where you want to forward the invoices. (How can I find my Envoice Invoice Inbox email address? )
- Click "Next," then "Proceed," and a confirmation window will appear.
- Google will send a verification email to the Envoice address you entered.
Step 3: Retrieve the Verification Email
- Understand the Issue: Google sends a verification email to the forwarding address, but since this email doesn't contain any supplier invoices, Envoice discards it. This is why it doesn't appear on your Envoice account in Purchases Workspace.
- Check Notification Email: Envoice redirects emails that do not contain any purchase invoices to a specific bounce email address set up by account administrator. This is often email of user, who created the company account.
- To check the email address configured as the "Accountant's email" in your Envoice account settings go to "Settings" > "General." Look for the "Accountant's email" field.
Step 4: Coordinate with Your Accountant
- Request your accountant to locate the Google verification email sent to this address.
- Once found, have your accountant forward the verification email to you.
Step 5: Verify the Forwarding Address
- Open the forwarded verification email in your Gmail account.
- Click on the verification link provided in the email.
- Return to the "Forwarding and POP/IMAP" settings in Gmail.
- Ensure that the forwarding address is verified.
Step 6: Set Up Auto-Forwarding Rules
- In the "Forwarding and POP/IMAP" settings, select "Forward a copy of incoming mail to."
- Choose the verified Envoice email address from the dropdown menu.
- Decide whether to keep a copy of forwarded emails in your inbox or archive/delete them.
- Click "Save Changes."
Step 7: Test the Setup
- Send a test email to your Gmail account that matches the forwarding rules.
- Check Envoice to ensure the email is received and processed correctly.
By following these steps, you can successfully set up auto-forwarding of supplier invoices to Envoice using Google Workspace, ensuring a smooth and efficient workflow.
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For any issues or additional support, please refer to the [Envoice support article](https://support.envoice.eu/hc/en-us/articles/360007801493-How-should-I-setup-my-email-to-receive-supplier-invoices) or contact Envoice customer support.