Envoice provides two options how documents received by email are managed.
- You can choose to either treat each attachment in the email as a separate purchase invoice
- or consolidate them into a single purchase invoice. If you choose the latter option, any additional attachments (like waybills or contracts) will be treated as attachments to that particular purchase invoice.
Read more how to change how received purchase invoices are handled:
If you send or share your invoice e-mail to suppliers to forward invoices then make sure to check the file requirements beforehand:
- The file format is PDF or JPG
- The recommended file size is less than 500 kB
- The document file needs to be an email attachment, not an inline image in the body of the email.
If you've set up your inbox flow to read one invoice and consider the rest as linked attachments:
- The files can be in a different file format (e.g. doc, rtf, xls).
- Attached files are then associated with the invoice and are accessible in Related documents section within the invoice.
If you have received an invoice in unsupported file format, it’s easy to convert them into the PDF format. Use Save As PDF in Microsoft Word, Excel and PowerPoint, or find a conversion program such as Adobe Acrobat.