The Invoice Inbox is a feature of Envoice that allows your clients to submit invoices via email.
There are several options on how to manage your incoming invoices.
1. Auto-forward your invoices
If your company already uses a dedicated email address for receiving invoices (e.g., invoices@company.com) and you are sure the majority of them meet the submission requirements, you can set up an auto-forward rule in your email inbox settings. This will automatically forward all emails sent to your company's invoice address directly to your Envoice account.
Main rules for email submissions:
Format: Invoices must be in PDF or JPG format.
File size: Files must be no larger than 500kB.
Attachments: The document must be included as an attachment, not embedded as an image within the email body.
Read more about the requirements for email invoice submissions.
2. Share Invoice Inbox address to your suppliers
If you know that only some of your suppliers are sending acceptable invoices, you can share your Envoice Invoice Inbox address to them.
If email formats are incorrect or your inbox setting does not match the way invoices have been forwarded then you will receive a separate email advising about rejecting the unsupported file.
You can find your invoice inbox settings:
- Go to Settings and select General
- Find the option and save the setting as per your preference:
You can find more information about personalizing your invoice inbox from here.
3. Manually forward your invoices
You can always keep control of the invoice flow and forward invoices to Envoice manually from your company's invoice mailbox.
If the received email does not meet the criteria, we will reject the email and send the notification to your accountants email address.
The accountants email can be changed:
- Go to Settings and select General
- Change the Accountants email